Do I need to book in advance? Yes, please contact us at email@example.com
Can I cancel the tour? Yes, please do this as soon as possible. If you cancel 5 days prior to your scheduled tour we give you a 50% refund.
What happens in case of bad weather? The show must go on! We are ready to explore the city with you rain or shine, and your guide will include as many indoor stops as possible. However in case you prefer to try another day, we’ll do our best to reschedule your tour. In the event of circumstances beyond our control (you know, like extreme weather, emergency, road conditions, riot, civil commotion, strike, lock out stoppage or restraint of labour) we reserve the right to cancel or postpone the tour. We will notify you via the email or phone number you provided at the time of booking.
How do I pay? You can pay in cash on the tour.
Which currencies do you accept? Euros, Hungarian Forints, US Dollars – depending on the exchange rate of the given day.
What is included in the price of the tour? This depends on the type of the tour you choose. Bike tours include helmets and bikes, bus tours come with a minivan and driver, as for the gastro tour please check the tour description for details. (Public transportation tickets, food & drinks excluded (except for the gastro tour.)
What language are the tours? We can organize your tour in several different languages e.g. Spanish, Swedish, Portuguese, Italian and German, ask us for details please!
Can I customize my trip? Of course. If you're thinking about activities, click on The Remix for some inspiration!
Is it necessary to bring anything to the tours? Good, comfortable shoes are always handy, as well as a bottle of water. Maybe some Hungarian Forints (coins) for the toilet / donations for the church.
How fast is the pace? Do we walk a lot? The distances we cover are manageable. If you're fit to walk at a comfortable pace in general, you should be fine.
How long are the tours? Each tour has a different length (2-3-4 hours) but this can be changed depending on your needs.
Where do the tours start? Where you want - in the city center, at your hotel, apartment, at a restaurant etc. The bike tours kick off at St Stephen's square.
How many people can go on the tours? We designed the prices for a private group of 1-6 people. If you're a bigger group, let us know and we'll get back to you with our offer.
Am I insured? Sorry, there is no travel, travel accident, theft, accident, terrorism, or medical insurance included in the cost of any B Side Tours trip or package, ticket, or product unless otherwise explicitly stated. We recommend that you are covered by a comprehensive insurance policy which includes: personal accident, medical expenses, emergency repatriation, personal baggage, money and public liability, and any other international insurance required.